Payments and refunds
Depending on country and checkout, you may see PayPal, PayPal Pay Later, Visa or Mastercard, Google Pay, Apple Pay, Microsoft Pay, cryptocurrency, EPS, P24, iDEAL, Bancontact and Klarna. The checkout shows the methods and any applicable fees for your order.
Yes, PLN is available as an active shop currency. Select PLN in the currency switcher or check it at checkout. Payment-method availability can depend on country and provider; checkout shows the final amount in the selected currency.
For larger orders we can review an individual quote. Contact us before buying with the requested products and quantities. A discount is not automatic and depends on the specific order.
Yes, Visa and Mastercard may be available depending on country and checkout. Payment is processed through our payment provider. Checkout shows the available card type, currency and any fees; the delivery address must match the cardholder’s address.
PayPal may carry an additional fee, which is shown in checkout before you place the order. The amount depends on payment processing and your order. Check the amount before paying; other available methods may have different or no fees.
The payment is recognised after the required network confirmations and payment-provider checks. Timing depends on the network and congestion. Do not send a second payment while the status is processing; contact support with the transaction ID if the wait is unusually long.
Klarna creates payment information under the terms of the selected Klarna product and may show an invoice before delivery. Check the due date and payment plan in your Klarna account. If the order is incorrect, contact us and Klarna with your order number.
Once approved, the refund is generally initiated through the original payment method and order-currency context. Credit timing depends on the provider and bank: PayPal usually 1–2 business days, Visa/Mastercard often 1–10 business days, and European bank transfers usually 2–5 business days; Klarna and crypto follow the respective provider. The provider may display the credited amount under its own conversion rules.