Right of revocation
1. Right of revocation
1.1 Right of revocation
You can return the goods with payment in advance, PayPal, Sofort Überweisung, Visa or Mastercard payment within 7 days with a previous e-mail notification ([email protected]). The period begins at the earliest with the receipt of the goods. Please do not hesitate to contact us to clarify the further progress, the type of shipment and the costs.
Please refer to point 1.2 of the right of revocation, in which the possible reasons for a revocation are listed.
1.2 Reasons for a revocation
The buyer has the right to revoke the goods in the following cases:
- In the case of serious deviations from the description of the product (excluding color deviations)
- For the delivery of the wrong model (for mobile phones and tablets)
- When the unit is not operational upon receipt
1.3 Consequences and costs of revocation
In the event of an effective revocation, the services received at both ends must be returned and, if applicable, drawn benefits (eg interest) must be issued. If Purchaser is unable to recover the received performance in full or in part or only in a deteriorated state, he shall, in that event, pay TradingShenzhen the difference. This does not apply to the transfer of goods if the deterioration of the goods is solely due to their examination. Furthermore, the purchaser can avoid the obligation to provide the goods for a deterioration resulting from the intended use of the goods by not using the goods like his property and omitting anything which affects their value.
When claiming the right of withdrawal, the return costs of about 40-60 € (shipping and handling of dangerous goods) are borne by the buyer. After checking the goods, TradingShenzhen will refund the full purchase price. Customs costs are not refunded.