Until 11/30/2026 23:59, or while stocks last.

Yes. With Global Priority, Mail Parcel and shipping from the EU warehouse, we cover the import costs, meaning customs duty and import VAT. If customs charges do arise, send us the invoice via the contact form. We will refund the costs.

Customs and duties

Many China smartphones work in Europe, but model, frequency bands, firmware, carrier and country decide the result. Check the specifications and version before buying.

The Compatibility button compares stored mobile-network bands. It is not a guarantee for every app, eSIM, Google service, VoLTE or Android Auto.

It varies by manufacturer, model, region and firmware. There is no reliable two- or three-year promise for every brand. Check official update pages and the exact product information; OTA is offered only after manufacturer release.

First describe the problem through our contact form, preferably from your customer account. We will check possible software or usage causes and then explain the appropriate warranty or repair route. Only send the device after support has instructed you to do so.

Warranty and repair process